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Post details: Product Warning SmarHome's SwitchLinc 2380I

11/26/06

Permalink 05:07:44 pm, Categories: Home, Opinion Articles, 214 words   English (US)

Product Warning SmarHome's SwitchLinc 2380I

Well hate to put a negative post up but I just need to warn the average citizen that is considering the SmartHome's SwitchLinc products. I have these X10 modules in my house because I was looking for a 2-way controller.

Just recently I turned the power off on the house to install a breaker box in the barn and after I turned the power on, I found out that all of these devices are broken.

They respond to X10 signals just fine, but they do not report 2-way any more and they do not dim. It is this lack of dimming that is the biggest drawback.

Just so all are aware; I have a whole house surge protector and other 2-way modules from other companies in my house.

I spoke with the company and they are blaming a power surge after the power came on in the house.

It is true that the switches lasted for 3 years but that they should just fail after shutting the power down in the house tells me that these products are not that well designed.

I just thought that the world should know. Do not expect these units to work well long term or after a power outage.

PS...
This also applies to the 1182I which I have.

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